|
| Q
I started a new game
as player 1, and no game invite was sent to me? |
|
A The game sends all the game postings out automatically, we have no control over their arrivals at the other end sorry. We see players blocking e-mail addresses all the time here, their own even. Please read what we have here, then check your e-mail program's settings:-
http://thepixiepit.co.uk/scrabble/passwords.htm
Please
check you are not blocking any of your opponent's e-mail addresses,
or marking game postings as spam, and sending them to a Junk Mail,
Spam, or Delete folder. Please also add your own e-mail address, to
your allowed list. |
|
| Q
My
friend has started a new game, yet I haven't had the e-mail? |
|
A This
is the most frequent problem we receive here. 99% of the time it is a
typographical error made in an e-mail address when creating a new
game. We ask you to make sure e-mail addresses are correct. At other
times, it is down to players blocking e-mail addresses, their own
even. Please add all your opponent's e-mail addresses used, your
own too, to your allowed list.
|
|
| Q
I
have been invited to a game that I do not want to participate in,
nor did I ask to be invited. I feel you are abusing my address,
please remove it off your site. |
| A
We
do not create the games being played here, nor do we keep a database
of e-mail addresses. All games are created by the players
themselves. If you feel your address is being misused, please
forward your game invite to us, with the explicit wish that you want
that game deleted. We are also not responsible for the misuse of any
e-mail addresses used to create a game here. |
|
| Q
How
does my annual subscription work? |
| A
You
decide which e-mail address you want to use for your games. Once you
have subscribed, that e-mail address is entered as paid, in the
subscription database software. Each time you play, your e-mail
address is checked by the software, and if it is found as
subscribed, it lets you continue playing, this only takes a few
milliseconds. It is VITAL players only use their subscribed
e-mail addresses, for all of their games. Each subscribed e-mail
address is unique to that player. If players use a variation of
their subscribed e-mail address, they will be asked to subscribe it.
So if you have duel domain names, like .com and .net, please only
use the e-mail address you subscribed. |
|
| Q
My
game updates appear as if they are written by my opponent(s), so
would they know my passwords, and tray letters? |
| A
No, the
game creates the updates, none of your opponents' would know that
information. All they may input is, the optional message they may
send. |
|
| Q
I
have subscribed, and it is amazing value, for 12 months of unlimited
games. However, when I login to my game, I am taken to the page,
where I am asked to subscribe. Why is this? |
| A
Players
will only be asked to subscribe, if they are not using the e-mail
address, they subscribed. Many players are creating new games, using
e-mail addresses, that are not subscribed. Players should only use
their subscribed e-mail address, for all of their games. |
|
| Q
I am
already subscribed, but I have since changed my Internet Service
Provider. How do I subscribe my new e-mail address? |
| A
Please forward your currently subscribed e-mail address, and your
new e-mail address to
Admin.
They will then transfer your subscription.
|
|
| Q
I am
already subscribed. How can I subscribe a friend? |
| A
If
you wish to subscribe a friend, please
click
here. Please only subscribe, the e-mail address, they use for
their games. |
|
| Q
I
use AOL version 8, every time I try to login, my screen freezes up,
why? |
| A
AOL
admit this is a bug in their browser. The fix is this. Click on
Settings - Preferences (on the AOL toolbar). Click on Internet
Properties. Click on Shopping Assistant tab. Uncheck the option for
'View the shopping assistant'. |
|
| Q
I
have had my game update posting, advising me it is my turn next, yet
the Login page is telling me it is my opponents turn? |
| A
Your
are viewing the cached copy of the Login page that is stored in your
temporary internet folders on your local drive. All you have to do
is refresh/reload the Login page to view the most recent copy on the
remote server. |
|
| Q
How
do I actually form a word, or words? |
| A
You
place your pointer/cursor into the small white field of your choice,
and type in the letter you wish to use, from your letter tray, using
your keyboard. You do this until you have formed your desired word,
or words, by selecting the adjacent small white field etc. All
plays must either read from left to right, or top to bottom. You
cannot spell words backwards, unless they are palindromic of course! |
|
| Q
I have
selected to receive game updates, of my own plays, but I never receive
them?! |
| A
Game
updates of your own plays, are sent on scrabble@thepixiepit.co.uk
Please make sure, you are not blocking that address. |
|
| Q
The
game keeps telling me I don't have a particular letter in my tray, but
I have?! |
| A Many
players try a word on the board, then see something better, but leave
the other word on the board. That would give you an error screen. |
|
| Q
I
can't find my game? |
|
A
Any games that have had no play for the days we specify between play will
have expired. Expired games are deleted to maintain server disk space.
They cannot be recovered.
Once
Player 1 has started your game, all players receive an e-mail. This
e-mail contains information as to that Players score, whose turn it is
next, and the embedded URL, (place where your game is), plus other
information. The game never forgets this information, so all you need
to do is either click on the embedded URL, or copy and paste it into
your Browser. This will take you to your Game Room, scroll down until
you see your player names and click on them. This will take you to
your game board Login page.
Please
do not use the link to your actual game in your Favourite Folders. The
game changes as each player takes their turn, any cached pages will
differ from the actual game, and the results are confusing to the
player! An example would be. The game is telling you it is your turn
when it is in fact your opponents turn, or vice versa.
|
|
| Q
I used to use the minus sign - to play my blank tile. Can I still use
it? |
|
A
To play your blank, just type in the required field, the letter you
wish your blank to represent. It will appear in red, with no
subscript score. You can still use the minus sign if you wish, your
blank will then appear as a blank! Advanced
Tip: If you are playing a blank that coincides with a letter you
already have (you have one S, one blank but need to spell a word with
two S's, then it might be best to use "-", the minus sign,
to play the blank explicitly so the program knows WHERE the
blank should go. Blanks have no score value.
|
|
| Q
I want to change my
options, like my password or address. How do I do that? |
| A
You can change your options on turn of play. Click on the link your
wish to use at the top of the Game Board page. If you want to use the
Tiny Tiles feature, you have to be using Microsoft's Internet
Explorer, have java scripting enabled, and screen resolution 800 x
600. DO
NOT use these options if you intend to challenge the previous players play. |
|
| Q
I have an Apple Mac OS X. Can I play Scrabble here? |
| A
We have been told that the game is playable using Omniweb's Browser,
which is downloadable for free here:-
http://www.omnigroup.com/applications/omniweb/
A very kind
Apple Mac user using OS X ver 10.2 tells us the game is also very
playable using Microsoft's Internet Explorer version 6.0 Also Mac
OX 10.2 and 10.3 using Macintosh's Safari browser. For the best
results, try using the Firefox Web Browser, which you can download for
free, by clicking
here.
|
|
| Q
How do I register in your Forum? |
| A
To
sign up just click Register A Free Account at the top of the Forum.
You are given the option to register a Global or Local account. A
local one applies to our Scrabble Forum only, a Global Account allows
you access to all the Ezboard Forums and Communities. You can
put whatever details you like in the required fields. So long as you
have your real e-mail address and location. You must type in your
e-mail address twice, DO NOT USE COPY & PASTE. You can uncheck all
of the Spam mailing lists, we do not expect you to subscribe to them.
Once you have finished, you will receive a verification e-mail which
you will need to respond to.
Once you have an
account you can set up a profile, if you are posting here for players
to challenge you, please remember to switch on to make your email
address viewable or no one will be able to see it. By default all your
details are private. You have to go to your control centre to change
this.
You
can also include a photo or little icon, which can be included in your
post if you wish!!
You
login using your UserID and Password, this opens your page, where you
can edit your profile etc. To open the Scrabble Forum, just scroll
down and click on Scrabble.
NB:- We here at Pixie
Pit Scrabble do not have access to any of the details you give to
Ezboard when you sign up. They do ask for an address, it is up to you
how you give your details, but nothing is passed on to us and your
privacy and security is fully maintained. |
|
|
Q I
click on my game's URL and get this weird message saying my board.txt
can't be found?
|
|
A This
arises when games have been deleted. All new games, where players have
not started their first turns, within 2 days expire. Unfinished games older than 7 days
are automatically deleted. We have to do this due to the demand of the
game. If you have exceptional circumstances that require more than 7 days to take your turn, please contact us. It can also arise if your
mail program does not support embedded hyper text mark-up language
(HTML) links or URL's as they are know as. In this case, copy and
paste the entire link to your game, into your web browser's
window that you use to access the web, then click on Go, or whatever
your browser uses.
|
|
| Q
I'm
part way through my game, yet I haven't had the e-mail telling me it's
my turn next? |
|
A
This
occurrence is due to mail server delays and beyond our control. You
can always check the status of your game by going online and viewing
your board.
|
|
| Q
I
accidentally hit my Return key before completing my word(s). How can I
correct this? |
| A
Players
can correct errors, by using the Correct This Play link found on the
end of play page. If you are not on that page, just Login and click on
Correct Play. Only use that link, if your opponent has not played
since you made your error. |
|
| Q
I'm
playing several games, and my e-mail address has changed. Do I have to
start all over? |
| A
No,
Players can always change e-mail addresses on turn of play. You do
this by clicking on the Change Your Address link at the top of the game
board page. |
|
| Q
How do I
challenge a play? |
| A
We do
ask players to agree which dictionaries to use, prior to play, in the
new game invite. If a word(s) played is not in the dictionary agreed,
then that play can be removed using the Challenge Play link found at the top right hand of your game board page. |
|
| Q
How do
I remove a players last play? |
|
A
You
can only remove the previous player's play, assuming it
is an incorrect play. You cannot use the Challenge Play to correct your own errors, nor can it be used, if the incorrect
play was made two or more plays back in the game. If a word is challenged,
it is removed, and its
points deducted. This effectively makes the player who played the
incorrect play lose their turn. A challenge removes all the
previous player's words played,
be they good, or bad.
An challenge will not work if you have just changed to Tiny Tiles, or
changed your address and password.
All that
will do is, remove those changes you have made. It
is possible for the game to check any plays made against the
dictionary DBase. This however would soon grind the server to a halt,
due to so many simultaneous lookups of plays made.
Players
can challenge, and remove the final play in the game. There is a link in the Game Over
posting, asking the next player if they feel the play is incorrect, to
remove that final play.
|
|
| Q
The game keeps telling me my play in invalid. What am I
doing wrong? |
| A
You cannot play one word here, and another one
somewhere else on the board. Also, you cannot play a word onto
another, then play onto, or across the first word you played. An
example would be, you play GONE onto an E already on the board, then
play GOAT off the G in GONE. That is not allowed in Scrabble! You can
only play onto, across, or adjacent to an existing word on the
board, and only once! |
|
| Q
I can't make a word. How do I swap my letters, or skip
my turn? |
| A
Click on Swap Letters, select which letters you wish to
swap, then click on Skip Turn. If you cannot swap your letters if the
letter bag has less than 7 tiles, just click on Skip Turn. Play then
passes to the next player. |
|
| Q
My
friend and I can't finish our game, neither of us can play a word, or
swap our letters. What do we do? |
|
A
In
circumstances like this, a "stalemate" scenario, the game
will compute you scores by subtracting the value(s) of your remaining
letter(s). The player with the highest score wins the game. You can do
this by clicking on Delete This Game.
|
|
| Q
My
tiles
do not all appear, or look odd? |
|
A
This
can depend on many factors, the most common of all is modem speed,
locality, local telephone exchanges, server status, your processor
speed, amount of Ram etc. Be patient as the page loads, if all your
letters do not appear, reload/refresh that page, they are there
believe us! Right clicking on any unloaded graphic, and selecting
Show Picture will fix this.
We
have tested the game across the most widely used Internet Browsers.
We've noticed that in Netscape ver 6, all tile colours are
"lost" on scrolling down, then re-scrolling back up. Colours
can be restored by right-clicking on the body of that page, and
performing a reload/refresh.
|
|
| Q
How do
I find someone to play with? |
| A
You
can find a partner in our
Scrabble
Players' Pool. To get there, click on any of the Forum button
links found on all or most of our pages. |
|
| Q
How
and where do I play? |
|
A
The
Rules of the game can be found by clicking on the Rules button
link. It is up to the person who creates the game as to where you
play. If it's a 2 player game, you create your game via the 2 player
door. The same applies for 3 and 4 player games by clicking on the
respective doors.
|
|
| Q
The
shuffle and sort does not work for me? |
| A
We
are aware that this is a problem in Netscape v 4.7. It is important
that you have JavaScript client-side
scripting
enabled in your Browser, in order for shuffle and sort to work. |
|
| Q
If I
use the Online Dictionary or Online Definition, will my turn be
disqualified? |
|
A
Not in
our game. These facilities are there for all players to use, so there
is no "cheating" as such. We actively encourage players to
use them, and thus avoid a challenge to your word. Players should only
use the Official Scrabble Dictionaries, as used in the game, for their
source of words to look up. The definitions site used, in NOT an
Official Scrabble Dictionary.
|
|
|
Q
My
friend practices off-line against her computer using Scrabout or
Networdz. I have heard of these programs, but where would I find them?
|
| A
We
have these programs, you can download them
here. |
|
| Q
Can I
delete my finished game? What would happen if I created a new game
using the same player names? |
|
A
We
take care of deleting finished games. They are normally removed about
24 hours after completion. You cannot create new games, in the same
game room, using the same names until your finished game is deleted.
This is to protect your game from being overwritten. The last player
to play can delete the game before 24 hours. They do this by clicking
on the URL to their game, from the posting they receive after the very
last play has been made.
|
|
| Q
Just
who are Bibbin & Bibbette, and what is The Pixie Pit? |
| A
They
are The Letter Bag Elves !! They look like Smurfs and
speak with a Helium Accent.
The Pixie Pit is where they live!! Pay
them a visit! |
|
|
| I
do
solemnly declare to The Letter Bag Elves, that my question is unanswered
and require their assistance:- EMAIL
admin@thepixiepit.co.uk |
